Our new website, which was launched in January this year has been quite a hit with our customers. Since the launch, we have been taking on board any requests for new features and improvements that we could make.
So now the new online shop has been running smoothly for some time, we feel it's the right time to drop in a great new feature... One Click Re-ordering!!
Who will this feature benefit?
As a packaging supplier, we often have customers who wish to re-order the same items on a weekly / monthly / quarterly basis. This is for those customers. You must be registered with our online store. If you checkout as a 'guest' each time, our system does not keep track of your orders; so be sure to get your account created the next time you are placing an order!
What does this mean for me?
If you have come to Richards Packaging to place the same order that you had last time, you can do so much quicker than if you had to browse through the site and adding each individual item to your basket. This feature will save you time!
How do I do it?
Easily. Log in to your account by clicking "Login" at the top of the site. Sign into the website and visit "My Account". Here you will see a list of your previous orders. There is an icon (shown below) to the left of each order.
Clicking on that icon will add all items from that order to your basket.
You can then adjust quantities or add additional products if you wish in the basket area.
If you wish to simply re-order and go to checkout, go into the order by clicking on the order number. There is a button in the actual order which says "Re-order and checkout". This will take you straight to the payment screen where an order summary is presented to you so you can double check what you are ordering.
Let us know what you think!
If you like or dislike this feature, please let us know. We are always happy to receive feedback on our website to make it better for our customers. Simply email firstname.lastname@example.org with any feedback.
No matter if you are selling from eBay, Amazon or your own website. You need to package your items for delivery with a few factors in mind to make sure that the items arrive in one piece without costing you an arm and a leg. Here are a few tips that you should be thinking about every time you start the dispatch process.
So you got the sale! You are now ready to send. Whether you are sending a Ming Vase or a artisan steak and ale pie, you have to wrap it up and protect it. You may be the most careful person in the world at handling your goods, but once you pass that package to the courier, it's fate is no longer in your hands... or is it?
If you have never seen how sorting happens within a courier sorting center, check out this YouTube Clip.
Now, if you package your item correctly all those little bumps and the potential drop by courier personnel (we're all human), will no longer matter. Click here to see how we can help
Royal Mail has that template sizer at the post office. if your parcel is too large and it cannot go through the hole, you pay more. When you are 1-2mm off the threshold, this can be mighty frustrating. If you are selling much of the same products, look around for a template box that will keep you within the Royal Mail size constraints. You can also buy size guides online that will help you to never get he size wrong again!
If you are sending lots of items, think about how you arrange them, and the protective packaging, within your larger box. Think of it as a game of Tetris. The less room you have, the better.
A big cost contributor is weight when sending items via post. eBay selling is a very competitive marketplace. You need to keep costs to a minimum to maximize your profit. Choose light packaging options to protect the items. See our selection of bubble wrapping products here
The postman is out on his rounds, he's walking the streets for the last leg of your delivery. It's smashing it down with rain outside. Your package is going to get some water on it. Have you thought about this? Is your packaging likely to disintegrate when wet?
No matter what you sell, the look of the boxed / packaged products is always a big factor in the customer satisfaction towards you. If the item arrives with the customer and it's semi-unwrapped, the packaging has fallen apart, how do you think they will feel?